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PRIVACY POLICY

At Notem Studio we are very aware of the need for protecting the personal information you’ve given us, and we highly prioritize data security and confidentiality. Our data usage policy establishes clear guidelines for Notem Studio’s way of handling and storing your personal data, and we will continuously update policies in accordance with our work flows and the latest legislation.

Notem Studio is responsible for personal data given via www.notem-studio.com and will only share information with third party in connection with the services provided for you.

In the following we will cover how we use the personal data you are leaving/giving when you visit our website and using other services provided by our website. 

DATA HANDLER AND CONTACT INFORMATION

This website is owned and operated by:

Notem ApS
Kanslergade 8, st. tv.
2100 København Ø
Denmark

CVR No. 38404784
E-mail: hello@notem-studio.com

COLLECTING AND USING DATA

Notem Studio collects your data when you actively enter your information on www.notem-studio.com. This occurs when you order products and when you sign up for our newsletter. The data we collect could be your name, your email address, phone number, home address and other identifying information. Your purchase history and navigation on our website will also be stored. Personal data information will be collected and used for these purposes:

  • Placing an order in our webshop
  • Subscribing to our newsletter
  • Sending you marketing material for eg. events and discounts
  • Statistics and analysis of web traffic on www.notem-studio.com
  • Other marketing initiatives

Take note that we only use your personal information to forward marketing materials if you have given your full consent beforehand, unless we can contact you legally without initial consent.

Notem Studio uses statistics to determine which web pages our website visitors visit most often, and we are able to see which products are viewed most frequently by visitors. These data do not contain any personal data information. By using these types of data we learn how visitors use our site and we are able to improve features on our website. We are not able to your location or further destination on the web after you leave our website. We do not sell or pass on information about our visitors’ navigation on our website, and we do not sell or pass on any purchase information to a third party.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 SUBSCRIBING TO OUR NEWSLETTER

By entering your information and subscribing for our newsletter you give Notem Studio your consent to gather and process your personal data in order to send you our newsletter. Only Notem studio has access to your information and you can always withdraw your consent

What do we do with your information?

When you visit and/or use our Platform or contact us, we may collect the following information:

  • Personal Information that you choose to share with us when you register for an account, subscribe to emails, newsletters and alerts and which you provide to us when using our services, including information entered into our booking platform and included in your comments, reviews or survey responses. In the course of making a booking or submitting reviews, you might voluntarily provide us with sensitive personal data if relevant to the service that you are requesting or reviewing.
  • Where you are utilising our online payment facility, we may store (via ourselves or our appointed payment processor) your credit and debit card details on a secure encrypted basis.
  • If you choose to communicate with us (for example, through the Platform, email, telephone, SMS, or social media) we will record the fact that you have contacted us and may retain the content of your communication, together with your contact details and our responses.
  • Information about your visits to and use of the Platform, such as information about the device and browser you are using, your IP address and location, your identifier for advertisers (IDFA), the date and time that you visited, the duration of your visit, the referral source and website navigation paths of your visit and your interactions on the Platform. Please see the cookies section of this Privacy Policy for further information on the purposes for which we collect and use this information.

It is important that all the Personal Information you give us when you register as a user or otherwise when you use the Platform is correct and accurate. This includes, by way of example only, ensuring that we have your correct contact (including email) details at all times.

If you plan to submit someone else’s Personal Information to us, for instance when making a booking on their behalf, you should only provide us with that third party’s details with their consent and after they have been given access to information about how we will use their details, including the purposes set out in this Privacy Policy.

PROTECTING YOUR PERSONAL INFORMATION

The transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Platform. Any transmission is at your own risk. Once we have received your Personal Information we will use strict procedures and security features in relation to that data.

MEDIA AND USER GENERATED CONTENT

Some of our Platforms allow users to submit their own content. Please remember that any content submitted to one of our Platforms can be viewed by the public, and you should be cautious about providing certain personal information e.g. financial information or address details via these Platforms. We are not responsible for any actions taken by other individuals if you post personal information on a social media platform, e.g. Instagram. Please also refer to the respective privacy & cookie policies of the social media platforms you are using.

CONSENT

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I CHANGE OR WITHDRAW MY CONSENT?

Contact us directly if you want us to update or change your information. If after you opt-in, you change your mind about consenting, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@notem-studio.com, or unsubscribing directly from our mailing list.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted through our website platform Shopify which is certified Level 1 PCI DSS compliant.

HOW DO I FILE A COMPLAINT?

If you wish to file a complaint regarding the treatment of your information you can contact us via email at hello@notem-studio.com. You can also contact The Danish Data Protection Agency, Borgergade 28, 5., 1300 København K.

 

COOKIE POLICY

WHAT ARE COOKIES?

Cookies are files that hold information about you, your web browser and your behavior on the internet. They are tiny files stored on your computer or mobile device, which can be used by websites or web apps to tailor your online experience.

Cookies can be used to create statistics of how you use a website and how to improve the website’s content. Cookies er reliable text files: A cookie can not transfer viruses and can not track how you use your computer when browsing outside of our website.

COOKIES ON OUR SITE

By using the website you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn them off please adjust your browser settings.

We use Cookies to track visitors on our website, these details are in no way identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you. We also work with consultants who help us track online ad performance. These services sometimes include use of third party cookies from the following: Facebook and Google Analytics.

WHAT CAN I DO TO CHANGE MY COOKIE PREFERENCES?

You can refuse to accept cookies by changing the relevant setting in your browser. Be aware that refusing to accept cookies when visiting www.notem-studio.com can affect your purchase experience.

Most browsers and devices allow you to remove tracking technologies and/or block new tracking technologies being set. To turn off tracking technologies, look at the “help” menu on your browser, or visit your device settings. However, please note, that (a) this may not be effective for all tracking technologies and (b) switching off tracking technologies may restrict your use of the website and/or delay or affect the way in which they operate.

Shopify: Our website is built in the CMS platform Shopify. The website uses cookies in order to track your visits to our site, purchases and subscriptions for newsletters. You may opt out of cookies, but opting out can affect the way our website performs and may limit its functionality.

Google Analytics: If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On. You may opt out of Google’s use of Cookies by visiting the Google advertising opt-out page here www.google.com/policies/technologies/ads/.

Facebook: You can control how Facebook uses data to show you ads by turning off ads which may be based on interests and / or your relationship with specific advertisers, in your ad preference settings. For further information, please visit the various Facebook pages which allow you to learn more about Facebook ads and Cookies and to update your settings:

www.facebook.com/policies/cookies
www.facebook.com/about/ads
www.facebook.com/ads/preferences/edit/

Please note that where you have opted out of receiving our email marketing communications, you may still see our non-targeted adverts whilst you are online, if your interests settings on Facebook are aligned to an audience segment (pre-defined by Facebook) which our business is also associated with. We do not control whether these ads are displayed to you.

WHY TALK COOKIES?

All Danish websites are required to disclose the types of cookies being delivered on the user’s device. This information must be in accordance with ”Bekendtgørelse om krav til information og samtykke ved lagring af og adgang til oplysninger i slutbrugeres terminaludstyr”.

REACH OUT

If you have any questions about our cookie policy you can reach us at hello@notem-studio.com.

 

 APRIL 2019